Phone AI for hotel groups
Stop missing guest calls and direct bookings.
Our AI answers the phone like your best employee and books rooms end-to-end into your PMS.
PMS integrated
PMS integrated
Available 24/7
Available 24/7
Multilingual
Multilingual
Designed for hotel groups
Designed for hotel groups
No demo meeting necessary. After a quick email verification, you will receive direct access to a test number.
No demo meeting necessary. After a short email validation, you will receive direct access to a test number via email.
Trusted by groups such as:
The problem
We hear this from hotel groups like yours...
We hear this from hotel groups like yours...
The lack of staff is paralyzing the reception.
"Some positions have been unfilled for months. We just can't staff the phone 24/7 anymore – and my team is at its limit."
The lack of staff is paralyzing the reception.
"Some positions have been unfilled for months. We just can't staff the phone 24/7 anymore – and my team is at its limit."
The lack of staff is paralyzing the reception.
"Some positions have been unfilled for months. We just can't staff the phone 24/7 anymore – and my team is at its limit."
Poor availability, poor reviews.
“Our availability is constantly criticized in the reviews. We've fallen below 8.0 and can already see how the bookings are declining.”
Poor availability, poor reviews.
“Our availability is constantly criticized in the reviews. We've fallen below 8.0 and can already see how the bookings are declining.”
Poor availability, poor reviews.
“Our availability is constantly criticized in the reviews. We've fallen below 8.0 and can already see how the bookings are declining.”
Every missed call is lost revenue.
"When I hear the phone ringing, I literally hear money that we are losing. Every missed call is a missed booking."
Every missed call is lost revenue.
"When I hear the phone ringing, I literally hear money that we are losing. Every missed call is a missed booking."
Every missed call is lost revenue.
"When I hear the phone ringing, I literally hear money that we are losing. Every missed call is a missed booking."
Standard solutions do not fit our group.
"As a hotel group, we have complex requirements for data protection and brand standards. A one-size-fits-all solution is simply not enough."
Standard solutions do not fit our group.
"As a hotel group, we have complex requirements for data protection and brand standards. A one-size-fits-all solution is simply not enough."
Standard solutions do not fit our group.
"As a hotel group, we have complex requirements for data protection and brand standards. A one-size-fits-all solution is simply not enough."
Our current solution is part of the problem.
"Our call center is impersonal, the internal forwarding is a labyrinth. Nevertheless, calls are lost. We need something that simply works."
Our current solution is part of the problem.
"Our call center is impersonal, the internal forwarding is a labyrinth. Nevertheless, calls are lost. We need something that simply works."
Our current solution is part of the problem.
"Our call center is impersonal, the internal forwarding is a labyrinth. Nevertheless, calls are lost. We need something that simply works."
The solution
With Phone AI
from Call Chaos to Top Guest Experience.
With Phone AI
from Call Chaos to Top Guest Experience.
The old world
Guest
Receptionist
Hotel manager
I hate having to struggle through a menu only to end up on hold.
The old world
Guest
Receptionist
Hotel manager
I hate having to struggle through a menu only to end up on hold.
The old world
Guest
Receptionist
Hotel manager
I hate having to struggle through a menu only to end up on hold.
With Codyco
Guest
Receptionist
Hotel manager
I will reach the hotel immediately, get a direct response, or be intelligently connected to the right contact person.
With Codyco
Guest
Receptionist
Hotel manager
I will reach the hotel immediately, get a direct response, or be intelligently connected to the right contact person.
With Codyco
Guest
Receptionist
Hotel manager
I will reach the hotel immediately, get a direct response, or be intelligently connected to the right contact person.
Measurable results, usually after one week.
Measurable results, usually after one week.
ensuring availability
%
No call and no booking opportunity will be lost anymore – whether at night, on weekends, or when the lines are busy.
ensuring availability
%
No call and no booking opportunity will be lost anymore – whether at night, on weekends, or when the lines are busy.
ensuring availability
%
No call and no booking opportunity will be lost anymore – whether at night, on weekends, or when the lines are busy.
More direct bookings
+
Nights on additional direct bookings per week and hotel through the automated acceptance of missed calls.
More direct bookings
+
Nights on additional direct bookings per week and hotel through the automated acceptance of missed calls.
More direct bookings
+
Nights on additional direct bookings per week and hotel through the automated acceptance of missed calls.
Take load of your team
%
All inquiries (e.g., about parking spaces) are autonomously answered by the AI so that your team can focus on the guests on site.
Take load of your team
%
All inquiries (e.g., about parking spaces) are autonomously answered by the AI so that your team can focus on the guests on site.
Take load of your team
%
All inquiries (e.g., about parking spaces) are autonomously answered by the AI so that your team can focus on the guests on site.
Increase guest satisfaction
%
Satisfaction rate among callers who receive immediate, competent assistance – without ever being placed in a hold queue.
Increase guest satisfaction
%
Satisfaction rate among callers who receive immediate, competent assistance – without ever being placed in a hold queue.
Increase guest satisfaction
%
Satisfaction rate among callers who receive immediate, competent assistance – without ever being placed in a hold queue.
Fewer bookings lose
Secure sales directly over the phone.
End-to-End bookings into the PMS
The AI accepts reservations, processes payments securely, and automatically and accurately records the booking in your PMS (Opera Cloud, Sihot, Apaleo). Your revenue is secured instantly.
Intelligent call forwarding
Answer standard questions
Intelligent and complete transfers
Enterprise-Level: Secure & Brand-Compliant
Fewer bookings lose
Secure sales directly over the phone.
End-to-End bookings into the PMS
The AI accepts reservations, processes payments securely, and automatically and accurately records the booking in your PMS (Opera Cloud, Sihot, Apaleo). Your revenue is secured instantly.
Intelligent call forwarding
Answer standard questions
Intelligent and complete transfers
Enterprise-Level: Secure & Brand-Compliant
Fewer bookings lose
Secure sales directly over the phone.
End-to-End bookings into the PMS
The AI accepts reservations, processes payments securely, and automatically and accurately records the booking in your PMS (Opera Cloud, Sihot, Apaleo). Your revenue is secured instantly.
Intelligent call forwarding
Answer standard questions
Intelligent and complete transfers
Enterprise-Level: Secure & Brand-Compliant
Expansion stages
Our AI grows with you – In 3 clear phases.
Our AI grows with you – In 3 clear phases.
01
Immediate coverage
The AI acts like a call center. It only intervenes in missed calls, answers simple FAQs, and perfectly forwards complex queries to your team via email.
01
Immediate coverage
The AI acts like a call center. It only intervenes in missed calls, answers simple FAQs, and perfectly forwards complex queries to your team via email.
01
Immediate coverage
The AI acts like a call center. It only intervenes in missed calls, answers simple FAQs, and perfectly forwards complex queries to your team via email.
02
Direct booking engine
The AI is seamlessly integrated with your PMS. It can now not only accept missed calls but also convert inquiries in real-time into paid direct bookings and enter them error-free.
02
Direct booking engine
The AI is seamlessly integrated with your PMS. It can now not only accept missed calls but also convert inquiries in real-time into paid direct bookings and enter them error-free.
02
Direct booking engine
The AI is seamlessly integrated with your PMS. It can now not only accept missed calls but also convert inquiries in real-time into paid direct bookings and enter them error-free.
03
The phone center
The AI is the point of contact for all calls. It replaces your old "Press 1" menu, answers requests immediately, or intelligently directs the guest to the right contact person.
03
The phone center
The AI is the point of contact for all calls. It replaces your old "Press 1" menu, answers requests immediately, or intelligently directs the guest to the right contact person.
03
The phone center
The AI is the point of contact for all calls. It replaces your old "Press 1" menu, answers requests immediately, or intelligently directs the guest to the right contact person.
Codyco - Phone AI for hotel groups
Improve the guest experience while increasing revenue.
Improve the guest experience while increasing revenue.
Improve the guest experience while increasing revenue.
Our customers like Great2Stay & Bega Hotels ...
Our customers like Great2Stay & Bega Hotels ...
Our customers like Great2Stay & Bega Hotels ...
… recover lost bookings and revenue over the phone
… improve their guest experience
… no longer miss calls
… relieve their teams
… recover lost bookings and revenue over the phone
… improve their guest experience
… no longer miss calls
… relieve their teams
… recover lost bookings and revenue over the phone
… improve their guest experience
… no longer miss calls
… relieve their teams
With our AI, which ...
With our AI, which ...
With our AI, which ...
… intelligently forwards calls
… answers frequently asked questions directly
… books rooms end-to-end into the PMS
… makes complete and reliable handovers
… is designed for hotel group standards
… intelligently forwards calls
… answers frequently asked questions directly
… books rooms end-to-end into the PMS
… makes complete and reliable handovers
… is designed for hotel group standards
… intelligently forwards calls
… answers frequently asked questions directly
… books rooms end-to-end into the PMS
… makes complete and reliable handovers
… is designed for hotel group standards
Integrated with leading PMS systems...
Integrated with leading PMS systems...
Try for yourself!
Try for yourself!
Try for yourself!
🚀 No Waiting
Direct access to a test number of the example hotel "Marina Hotel Bremen".
🥳 No Meeting
Ask our AI for a personalized demo only if you are interested.
👍 No Catch
There are no hidden costs.
🚀 No Waiting
Direct access to a test number of the example hotel "Marina Hotel Bremen".
🥳 No Meeting
Ask our AI for a personalized demo only if you are interested.
👍 No Catch
There are no hidden costs.
🚀 No Waiting
Direct access to a test number of the example hotel "Marina Hotel Bremen".
🥳 No Meeting
Ask our AI for a personalized demo only if you are interested.
👍 No Catch
There are no hidden costs.
No demo meeting necessary. After a short email validation, you will receive direct access to a test number via email.
No demo meeting necessary. After a short email validation, you will receive direct access to a test number via email.
No demo meeting necessary. After a short email validation, you will receive direct access to a test number via email.
💡 Tip for the test:
Book a room for a nice weekend in Bremen, including end-to-end consulting, and ask about current movie showings.
💡 Tip for the test:
Book a room for a nice weekend in Bremen, including end-to-end consulting, and ask about current movie showings.
Unterstützt von:
Unterstützt von:
Unterstützt von: